Privacy Policy & GDPR

Personal information

In connection with your order, you agree that we store and use your information in our business to complete and provide the service that you can expect from us.

All personal data processing takes place in accordance with the Data Protection Ordinance. The person responsible for personal data is Hellbergs Idrottspriser & Profil AB (corp. No. 559242-2462)

We store the following personal data about our customers:

Customers: First name, Last name, Company / organization, E-mail, Personal / corporate identity number, VAT number, Address, Postal code, City, Country, Telephone number.

Orders: IP address, E-mail,, Personal / corporate number, VAT number, Address, Company, First name, Last name, Address, Postal code, City, Telephone number. The purpose of Ekotrade Nordic's processing of personal data collected is to use it to be able to complete purchases on Ekotrade.se

Klarna will collect personal information about you in connection with payment. Klarna is thus responsible for personal data for such personal data in accordance with Klarna's terms

We collect your address from the population register or you fill in it yourself on our website.

That is why we process your personal data

We process your personal data for the following purposes and on the basis of the following legal grounds:

Buy

We process personal data for handling orders and for sending notifications of delivery status.

The treatment is necessary for us to be able to fulfill our agreement with you.

Customer service matters

We process personal data to handle customer service matters such as questions and complaints

The processing takes place in order to be able to help you with your customer service matters, which is our legitimate interest, as well as to fulfill the legal obligation in complaints and warranty matters.

Marketing

Newsletters can be registered via the "cashier" or on the website, and deregistered if desired at the time of mailing. We also recommend products on the website and send personal offers and reminders about products that are left in your shopping cart. This treatment may include profiling.

Improvement and development

We process personal data in order to improve and develop our service, our products and our technical systems.

The processing takes place for our legitimate interest in being able to update, improve and develop services, products and technical systems.

Fulfillment of obligations under law

We process personal data in order to comply with applicable laws, e.g. laws on accounting, tax or product safety.

The processing takes place to fulfill the obligation according to law.

Prevention of abuse and crime

We process personal data to prevent misuse of our services and to prevent crime, e.g. fraud.

The treatment takes place for our legitimate interest in preventing and preventing the abuse and illegal use of our services.

Those who receive the personal data

We may share personal information with others but only when permitted by law. Those with whom personal data is shared can be e.g. authorities, logistics companies, or other suppliers. We have signed personal data assistant agreements with suppliers who handle personal data on our behalf.

As long as the personal data is saved

We store personal information for as long as it is needed for the purposes for which it was collected or for as long as required by law or other statutes.

Purchases and order history are saved as long as we are obliged to do so to comply with legal requirements.

Customer service information related to purchases and complaints is stored as long as we are obliged to do so in order to comply with legal requirements.

Information for marketing is saved until you request to no longer receive marketing material or when you have been inactive for three years.

Data for the prevention of abuse and crime are stored for as long as we need to prevent or report crime (eg fraud).

Your rights

We will respond to your request regarding any of your rights as soon as possible but no later than within one month.

Access

You have the right to receive information about how we process your personal data and a copy of the personal data.

Amendment

You can request that incorrect or incomplete data be corrected.

No information will be resold to third parties or forwarded to third countries.

Cookies

We use so-called cookies on the website. The information that is collected and analyzed with the help of cookies is used to adapt and streamline our services, the content of the website, offers and advertisements to the visitor, and to increase the security of the website.

Briefly described, it works like this: All information that should remain between two page loads must in some way be linked to a specific user. This is done by storing a unique key in a user's browser. When the user loads a new page, the key is sent to the page and we can thus find out if the user is logged in and if he has added something to the shopping cart and so on.